| Computer Magic Solutions is amazing. I had a major electrical issues in my home that caused many of my home electronics to fry including the majority of my home office computer equipment. After calling CMS they came over promptly that day and assessed the situation. Thought most of my equipment was toast CMS was able to get me up and running on my new computer which they helped me purchase. CMS recovered 100% of my data and educated me about the ins and outs of Windows 8. In addition, CMS helped me prevent my new equipment without going crazy. Who knew that there was a difference between a power strip and surge protector. I now have surge protection on all my equipment and battery backup on my mission critical equipment. CMS also made sure my system was properly backed up locally and remotely which is something I never truly did right. All is all CMS saved the day, and helped protect me in the future. I have scheduled lessons/consulting for next week... So Excited. [Found on SuperPages.com - April 2013] |
| I have been using Computer Magic Solutions over 8 years (maybe more I lost count) and I can't say anything but great things. 5+ stars and A+++ for Computer Magic Solutions. I am not sure how you do all those magical things to fix my computer (and enable me to do some too) but you definitely know how to Make My Computer Problems Dispenser! and teach me things I never thought I could do. Sorry for the short review as I planned to write a long paragraph after yet another great consulting and repair session this week, however, the arthritis in my hands is acting up again ... I guess that is normal for a man in his 80s. I look forward to our next consultation. (Westchester, NY) [Found on SuperPages.com - October 2012] |
| Computer Magic Solutions was great. They removed spyware and virus from my computer and cleaned it so it runs faster. The guy who came was very patient and taught me things while fixing my computer. I will definitely use them again in the future and recommend them to you as well. (Scarsdale, NY) [Found on SuperPages.com - July 2012] |
| "Jenson [Computer Magic Solutions, LLC] Hi, I've been meaning to write since you came to work on my computer. I just wanted to thank you because the computer is running as if it were brand new. I was not expecting miracles because it's an older computer but I have to say the efficiency is now amazing (especially compared to what it was before you got here...!) I also love the [backup] program you installed. It took a full week before it actually got around to backing up the files but now it's going at full clip (I have almost 30,000 files!!) As soon as it's done I will terminate my [previous] back-up contract. So thanks again for the excellent service and advice. I am keeping your number right here on my desk!" (Bronxville, NY) [Submitted by email to CMS & Found on SuperPages.com - February 2012] |
| CMS recently came to my home to assist me (and family) with all our computer needs. My kids laptops were infested with horrible adware, malware, spyware & viruses. Jenson definitely knows how to work his "magic" in that he was able to get all my children's laptops up and running better than before. We also had major issues with the wireless signal. I must admit I tried to get the wireless working myself but I do not know what I was thinking. I was sure that nothing could be done but CMS was able to get our home / home-office desktops, 3 laptops, a MAC, a MACBook, and 2 printers working again. I am also getting QuickBooks instruction to help with my new business. And my wife is learning how to better use her digital camera as well as organize all our photos. I never thought I could find a local computer consulting business that could not only repair my families technology but also explain/teach technical topics in a personalized way that just makes sense. Thank you Computer Magic [Found on SuperPages.com - January 2012] |
| Computer Magic Solutions has been my go to for all my computer and technology needs for over 5 years. When they first arrived at my house their were so patient, friendly and made complex topics easy to understand. Through the years they have saved my data, removed nasty virus, and consulted me on topics I though I would never comprehend. I would not trust anyone else with my computer and personal information. I would highly recommended Computer Magic Solutions to anyone. Let Computer Magic Solutions "Make Your Computer Problems Disappear!" [Found on SuperPages.com - November 2010] |
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| Jenson was a great help. he did all the he can to help me. definitely knows his computer. |
| Jenson was amazing, he helped me tremendously. |
| Jenson was a great help. He definitely knows what he is doing in computers. |
| Jenson defiantly is very knowledgeable. He was able to fix a problem I had for quite a while in a short amount of time. I needed volume on my laptop and within just 5 minutes or so he made that possible. Thank you so much!! |
| Jenson helped me tremendously! He was quick and decisive. Obviously knew his stuff. Thanks! |
| Was very good and very patience.......told me what I needed to know...- |
| Jenson was very patient and informative. |
| Jenson was an absolutely SUPERB expert! He started out by asking me if I was familiar with certain topics and made me feel comfortable from the beginning. Then he got right down to work solving my problem. He worked quickly and seemed to know exactly what I needed, and in a short time, my questions were fully answered. I was very impressed with how friendly, efficient and knowledgeable Jenson was. I would definitely recommend Jenson to anyone. He is truly an expert! |
| Wright to the point, did very good job helping me. thank you Jenson, Dennis |
| Jenson seems like a great guy who is knowledgeable in all areas! He was quick in responding and very polite! Thanks Jenson for answering my question... |
| Jenson was helpful, quick, clear and polite. Even tho he could not solve my problem, I could tell that he had a good understanding of what I was asking and knew where to search. He also offered an alternative resolution. |
| Very quick expert help, certainly knew what he was talking about and educated me in things I THOUGHT I knew something about. |
| Jenson was great and incredibly knowledgeable. He gave me lots of info on the question I asked and seemed more than happy to help me find an answer to my question. I think everyone should give Jenson the chance to answer their question!! |
| Jenson is great. He solved the problem in a fraction of seconds. he is very friendly as well, and I will definitely come back to you. Highly recommended. Thanks Jenson. |
| Although the problem was not solved, I feel that everything was done after a thorough examination. I am satisfied with the work done. |
| Jenson got right to the problem and suggested some very good ideas for solving it. I think I have the info I need to correct the problem now. Thanks. Qurus.... |
| He helped me fix three problem one session... that is so cool...he's very funny...Thanks Expert Jenson...all thumbs up:) |
| Jenson is the best! he was very polite and knowledgeable. |
| Jenson was so helpful...he is better than my own comp. tech!!! He explain everything to be step by step, he was very polite and patient with me:) Thanks Jenson!--Camilla |
| He was very nice and informative. He answered my question in a very clear way. I greatly appreciate his help. |
| Jenson really knew what he was doing right from the beginning he fixed the problem in no time. Great service. |
| Jenson taught the basics of html for forms ... with on my on creating for a webpage..... very knowledgeable and helpful sincere and patient,,,,, |
| Jenson was very direct in trying to pinpoint my problem. He then went to work and quickly corrected the problem. Job well done. |
| Jenson was very cool. he knew exactly what he was doing and very helpful . I will definitely use his help in the future. |
| This was my first experience with Computer Magic and Jenson was MORE than helpful! He responded right away to my question and started off by asking me if I was comfortable with the fixing my system remotely and whether or not I had any questions he could answer before we got started. From there we went on to my question. He was SUPER friendly and always called me by name. At first I was apprehensive about speaking with an expert since I knew so little but he was VERY patient and walked me through my problem step-by-step. My problem was solved and I couldn't be happier! Jenson is a very knowledgeable, friendly and patient expert and a true asset to Computer Magic. I won't hesitate to come back to Computer Magic again, should I have any problems in the future. |
| Jenson was very helpful and listened to my problems patiently. He went to great lengths to suggest solutions and although we were unable to come up with a solution I would strongly recommend asking his advice in the future. I know that I will. |
| He told me exactly what I needed to know. |
| he was really enthusiastic in his work and he was able to give me many ideas!!! a great expert indeed!!! |
| This was my first experience and I was SO impressed. He seemed to really know what he was doing and how to direct me! I will definitely call and try to get Jenson again! What a great service! |
| Jenson GAVE ME INFORMATION IN ONE MINUTE THAT I WAS LOOKING FOR SEVERAL DAYS! |
| He knew everything he was talking about, and he answered any other questions, not just the one you asked at first. |
| Jenson was very friendly, informative, and he helped me solve my cam problem right away. Thanks a lot Jenson. |
| Expert was very through. |
| He was very patient, even though he had no idea what my problem was..He was very helpful to different things I could try to fix the problem.. I recommend him to future customers. |
| Jenson was extremely courteous, and was quickly able to help solve my problem. Jenson is extremely capable, and should most definitely be able to solve even the toughest problems. I would recommend Jenson to anyone. |
| Absolutely Great, Never seen something like that Thanks a lot |
| he is too good and fast in replying, He was able to convince me and guide me in the right direction. I shall always contact him for further questions on computers. thanks Jenson |
| Jenson was great! I only pray that my problem is solved. I am typing this without being able to see what I am typing because of all the clutter on the screen. That was my problem. Now I am going to shut down and see if it happens again when I restart. If I do have another problwill I will be back. |
| He was very poliaccidentallyentaly closed our remote session and he seen my screen name and IM'd me to try to help me out! I thought that was very nice of him! He was |
| very nirecommendcomend him to anyone! |
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| Thanks, Jenson! I had tried a lot of things before turning to Computer Magic but you were able to find a solution quickly! I really appreciate it. I should have come here first, and saved myself hours of frustration! . |
| Jenson was very helpful and I will use Jenson again. |
| Helpful, knowledgeable. He came up with 3 approaches, we picked one, and he led me thru the steps necessary to gather the info to solve the problem. This was my first experience with your system and I was not always fast enough on the uptake, put he was patient and helpful with my occasional slow and incorrect responses. |
| Jenson was GREAT:) He was just such a help and such a sweetie;) Thanks Jenson!!!!! |
| Excellent and patient assistance. Did a great job. Would accept their assistance anytime |
| He did a very good job and had great manners |
| he did a good job helping me understand the situation...could improve his spelling though. overall...satisfied |
| he was excellent and very friendly and efficient |
| he was very helpful, I am now more knowing on how to fix my problem |
| Jenson was AWESOME!!! He helped me with my problem very fast. He was very friendly and knew what he was talking about. I SUGGEST picking Jenson. Thanks for the help. |
| This was a very pleasant experience. Jenson is very knowledgeable and has a humor that made the session painless and productive. I had called my manufacturers support staff and although they were helpful it did not fix the problem. I will recommend Jenson and Computer Magic to my friends and will come back when the next time I screw things up or my computer becomes ill. |
| took a while to fix program, not sure until i reboot but i'm not totally new to this, problem was difficult |
| I had a great experience with my expert, he helped me and answered every question I had. |
| Jenson was very helpful We worked for 34 min's FREE I had one of the rare problems we could not resolve I would use him again, however A great find!! |
| Fabulous expert! Helped a lot easy to understand & polite!! |
| He worked great. He knows alot. I'd recomend him to anyone. |
| Polite and very reassuring - courteous and helpful Good! |
| he was very helpful and courtious |
| Positive is an under rating. He was fantabulus. Patient,polite,extremely knowledgeable & I think my problem is solved. Is there a shortcut to get Jenson next time? |
| everything was fine but i was cut off....... I believe that i had a virus which is preventin me from going online to mcafee, I still have this problem of connecting, |
| I couldnt get the problem solved due to it disconnecting.....thank you for your service |
| Jenson was extremely helpful to me. In fact my experience with him was so positive that I will be back for more help and will look specifically for him. He was really patient and he took the time to explain every step to me. Some of the stuff I will have to do will require that I cancel the internet connection first, so he was sure to tell me all of the steps and show me how to save the dialog for future reference. You service is a great venture but with folks like Jenson providing such great customer care, you will be sure to be a great success. Thank you for all your help and be sure to pass along a big pat on the back to Jenson for me. (a raise to him would not be a bad idea either and I am sure he would appreciate it :-) Thanks again, Kay. |
| I LIKED HIM HE WAS VERY NICE TO ME! |
| i really enjoyed talking with him. he was very polite. |
| Very knowledgeable and helpful. I will use him again anytime. |
| nice person who gave suggest me a trick which i didn't know till now. thanks to him |
| He couldn't answer my question but he tried. I had tried all of his suggestions prior to asking my question so I didn't learn anything new. He tried. That's all I can ask for. Maybe someone else in your organization knows the answer. But, maybe not....it's the simple questions that stump the "Experts" every time! |
| it helped solve my problem. thanks!! |
| Jenson was very helpfull. this was an amazing session. Jenson seemed to have the answer to my question. and beleive it or not i look foward to my next problem so i can speak to Jenson(yah he was that good). |
| Jenson knew right away the answer to my question. he was very helpfull |
| Hi, Jenson was super. He didn't try to rush through the session, and when we had finished he even took the time to clarify and ask if there were any other questions I had. I think he is a great expert and teacher. Thanx again Jenson. Charmaine |
| Jenson was great! He was very well-mannered and patient in helping me with my computer question. Thank Jeson! |
| Jenson was very helpful and I will use your service again. |
| Jenson is very helpful information. It was very simply that I thought. |
| was vary helpfull |
| This was my first time using this site and Im so happy that I got to use Jenson first. I felt very comfortable and I was shown some cool things. I learned a new trick too. My problem was solved within minutes. Thanks Jenson!!!!!! |
| very informative helped lots thanks a bunch |
| He helped me with a few things and was very professional, yet very friendly!! He seems to like computers and takes pride in his job! I really enjoyed my time here on expertcity and will come again! |
| helpful, prompt |
| Jenson was good - and quick too |
| He tried to help, but the problem wouldn't go away. Was willing to stay online for much longer, and also gave me pointers on other problems, which I appreciated. |
| I am sure he has steered me in the right direction. |
| Jenson was extremely friendly and helpful. I think my problem will be eased now with my Printer. Thankyou Jenson. Seemed to know what he was talking about, and was friendly and prompt. |
| Jenson was extremely helpful. He fully answered my question, and was really nice. He was also very specific going through the whole process, which is really good on a site like this. He's the best expert on this site! |
| This was the perfect session. The problem was instantly solved. Bravo |
| a great help! i got a 5-star service despite having a low connection! |
| Jenson was great, a real computer genius! |
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